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Privacy Policy

Last updated: March 19, 2026

At Mamá Chedes (Sweet Seasons LLC), we deeply value the trust you place in us by sharing your information. This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website or make a purchase.

 

1. Information We Collect

 

We collect information in three main ways:

  • Information you provide us: Name, shipping address, billing address, email address, phone number, and payment details (processed securely through third parties).

  • Automatically collected information: When you browse, we collect technical data such as your IP address, browser type, referring pages, and how you interact with the site through cookies and similar technologies.

  • Information from Third Parties: We may receive data from analytics services (such as Google Analytics) or social networks if you interact with our official pages.

 

2. How We Use Your Information

 

We use your data to:

  • Process and ship your orders for artisanal products.

  • Communicate with you about the status of your order or respond to your questions.

  • Send you updates, promotions, and news (only if you have given us your explicit consent).

  • Prevent fraud and ensure the security of our site.

  • Comply with our legal and tax obligations.

 

3. Third Parties with Whom We Share Information

 

We do not sell your personal information. We only share necessary data with service providers who help us operate:

  • Payment Processors: (e.g., Shopify Payments, PayPal, Stripe) for secure transactions.

  • Logistics Services: (e.g., UPS, FedEx, USPS) so your products reach your door.

  • Analytics and Marketing: (e.g., Google, Meta) to better understand our customers and improve our offerings.

 

4. Your Privacy Rights (U.S. Residents)

 

Depending on your state of residence (especially in California, Virginia, Colorado, Connecticut, and Utah), you have specific rights:

  • Right to Know: You can request to know what personal data we have collected about you.

  • Right to Delete: You can request that we delete your personal information from our records.

  • Right to Correct: You can ask that we rectify inaccurate data.

  • Right to Opt-out: You have the right to request that your data not be shared or "sold" for targeted advertising.

  • Non-Discrimination: We will not deny you services or change prices for exercising your privacy rights.

 

5. "Do Not Sell or Share My Personal Information"

 

Although we do not sell your data for money, some laws consider the use of cookies for targeted advertising to be a "sale" or "sharing." You can manage your preferences in our cookie settings or by emailing us.

 

6. Data Security

 

We implement physical, technical, and administrative security measures to protect your data. However, remember that no method of transmission over the Internet is 100% secure. We use SSL (Secure Socket Layer) protocols to protect information during the payment process.

 

7. Children's Privacy

 

Our site is not directed to children under 13. We do not knowingly collect personal information from children. If we detect that a minor has provided us with data, we will delete it immediately.

 

8. Changes to this Policy

 

We may update this policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any substantial changes by posting the new version on this page.

 

9. Contact

 

If you have questions about your privacy or wish to exercise your rights, contact us at:

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